PRIVACY POLICY

We recognize the importance of protecting the information you provide to PubWest. This statement outlines the information PubWest collects, how it uses the information and how you can control the information you provide.

INFORMATION PUBWEST COLLECTS

We gather the following types of information to maintain our membership records, certification records, process your transactions and fulfill your requests.

• Contact information you provide (e.g., your personal and/or business addresses, phone and fax numbers, e-mail addresses and titles).
• Information you provide via applications, registration forms, profiles, surveys or purchase forms

HOW PUBWEST USES COLLECTED INFORMATION

We use this information to:

• Maintain and digitally publish our membership directory. 
• Notify you of relevant products and services. 
• Notify you of upcoming events and programs. 
• Publish attendee registration lists for events

PubWest does not share, sell or trade e-mail addresses to third parties.

YOUR RIGHT TO CONTROL INFORMATION

• Members – On The PubWest website, which requires you to use your login and password, you may edit your contact and mailing information directly. 
• E-mail opt-out – You may opt not to receive certain e-mail communications from PubWest. Please contact PubWest at executivedirector@pubwest.org or use the unsubscribe option from the e-blast when you receive it. Please understand that once you have unsubscribed you will no longer receive e-mail communications from PubWest which may include important member information, PubWest promotions, newsletters, etc.

SECURITY

We maintain security procedures and standards which we believe are as safe as today’s technology permits. We test these procedures and modify them regularly as new technologies become feasible. Credit information that you and credit authorizers provide when you make payments by credit card for products, dues or other services are encrypted and will only be used to process the transactions you request. This information will never be sold, shared or provided to other third parties. We do not request nor do we use social security numbers in the course of our business with our members or the public.

REFUND POLICY

Payments for membership dues shall be considered non-refundable. A cancellation fee for events will apply; see the event registration form for additional details. 

Please submit refund requests via e-mail to PubWest at executivedirector@pubwest.org.

E-mail cancellations must contain the following: First name, last name, email address, phone number and order description. Please provide all contact information so that we may contact you with regards to the refund

You may contact PubWest at executivedirector@pubwest.org with any questions or requests relating to policies.